Shipping policy
At Pikku, we are committed to delivering your orders in a timely and efficient manner. We work with trusted global suppliers like CJ Dropshipping to fulfill your orders.
Processing Time
All orders are processed within 1–3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time (United States)
Estimated delivery time for orders within the United States is 7–15 business days. Delivery times may vary depending on your location, product availability, and shipping carrier.
Shipping Charges
We offer free shipping on most products. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order anytime using our Track Order page.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to high demand, weather conditions, customs clearance, or carrier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Pikku is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If you face such an issue, please contact the carrier directly.
Split Shipments
In some cases, your order may be shipped in multiple packages depending on product availability and warehouse location.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: connectpikkushop@gmail.com